RPA stands for Robotic Process Automation and is actually the installation of software on, for example, a PC to take over human actions. With RPA, the organization robotizes its repetitive actions. This is done by software that performs the actions, this software is configured once by a person and then executed (fully) automatically.
RPA is suitable for a variety of actions. Think of administrative activities, data transfer between systems, financial and IT support activities and back office work. In many organizations these actions are still performed manually by employees, an invisible source of non-value-adding activities and therefore failure costs.
Consider, for example, administrative actions such as retyping things, processing invoices or filling in forms. With RPA, these processes can be performed robotically, as if the employee were at the controls.