BPMN 2.0

Modeling business processes

Every organization is full of processes, these processes consist of activities, tasks and decisions, each with a different goal. Yet not everyone is aware of it yet, but all business activities can be approached in a process-based manner. BPMN is concerned with recording these processes, but what exactly is BPMN?

What is BPMN?

Every organization is full of processes, these processes consist of activities, tasks and decisions, each with a different goal. Yet not everyone is aware of it yet, but all business activities can be approached in a process-based manner. BPMN is concerned with recording these processes, but what exactly is BPMN?

Inhoud

Modeling

By mapping the processes according to standardized rules, in other words modeling, you get a clear picture of which actions, tasks and decisions are taken within a certain process. This way you prevent miscommunication and everyone is on the same page. By working out the steps in detail, it becomes clear who is performing which task at what time. These steps are indicated within the process by different symbols.

The symbols

Various symbols are used within the process. Each symbol represents an action or a moment and each has its own meaning.

Events are indicated with a circle. These each have a different translation to an event, such as the beginning, intermediate or end event. Within an event, an activity takes place that must be performed by someone or something. These tasks are displayed in a form containing a symbol of the task.

In addition, a gate indicates a moment of decision. At this point, the path of the process can change, it is a transition based on a previous event. The gates have a diamond shape.

There are of course several symbols available. Below we already list the most important and most common symbols:

Bizagi Symbols EN

Connecting objects

Within the connecting objects, different flows are indicated within the process. A sequence flow indicates the order in which activities should be performed. Straight solid lines with an arrow are used for this. These can make turns, but only horizontally or vertically at 90 degree angles.

Sequentiestroom
Sequentiestroom connectie

Then you have a message flow, which displays messages that flow through different jobs in the “pool”, a job represents a department or a responsible person. The message flow indicates the boundary between different departments and is shown with a dotted line starting with a circle and an arrow at the end.

Berichtenstroom
Berichtenstroom connectie

Finally, there is an association, which makes a connection between an artifact or the description with an activity, event or gate. This is indicated by a dotted line.

Pools and swimming lanes in a BPMN Diagram

All processes are displayed in a pool; the pool represents the organization of the process.

The swimlanes you see in a BPMN diagram are used to organize aspects of a process. These can be different departments, companies or managers. In addition to activities in separate categories, they also organize delays, inefficiencies and those responsible for the steps in the process.

There are also milestones. These are subdivisions of a process that are used as reference points. They help to understand the different stages of the process.

Artifacts

Artifacts are additional information that developers can add to the process. This will give the diagram more details. There are several types of artifacts:

  • Data object – Specific data required for an activity.
  • Group – A logical grouping of activities.
  • Annotation – Learn about part of the diagram.

Sub-process

Several processes can take place within processes, which you call sub-processes. A sub-process is a process in itself, the functionality of which is part of a larger process. In the diagram these are indicated with a plus as shown in the picture.

Try to keep it simple

In order to make the process understandable for various stakeholders, it is essential that the diagram remains simple and clear. Evaluate the process well and think about the steps within the process. Is every step necessary? Can it be done differently? By looking critically at your process you learn how to work more effectively. To master BPMN, a lot of practice is also important, while performing you will learn a lot about how to best reflect your process.

Simplicity in tasks

As can be seen in the picture, 3 different steps can also be included in one step, for example. This way you keep it organized. In addition, it is important that you start with a verb so that it is clear which action must be taken. In the image you see “perform task”, which means performing a task. This way you prevent possible miscommunication within the process.

Avoid double lines

Within the process of indicating the activities and trying to represent them, errors can quickly arise in the design. It is important that no lines run together, run next to each other and that no lines point in opposite directions. This creates a lack of clarity, and this is precisely not the intention of a BPMN process.

In short

In this article we have given you an insight into BPMN. To summarize briefly, these are the main advantages:

  • Support for business process management
  • Easy to understand
  • Gives meaning to complex processes
  • No miscommunication between different departments

 

Contact us and let’s see together how we can make these benefits a reality for you!